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Privacy Policy

Your privacy matters to us. This Privacy Policy explains how ParkMart.uk (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

🧾 1. Information We Collect

We collect information to process your orders and improve your shopping experience. This includes:

🔹 Information You Provide

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party gateways)
  • Account login details (if you register on our site)

🔹 Information We Collect Automatically

When you visit our site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages you visit and time spent
  • Cookies and analytics data (see “Cookies” section below)

🔹 Information from Third Parties

We may receive limited information from:

  • Payment processors (e.g., PayPal, Stripe)
  • Delivery partners (e.g., Royal Mail, DPD, Evri)
  • Advertising or analytics partners (e.g., Google, Meta)

🛍️ 2. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Communicate with you about your purchases
  • Respond to your queries and provide customer support
  • Send order updates, invoices, or shipping confirmations
  • Improve our products, services, and website experience
  • Personalize marketing and promotional content (if you consent)
  • Detect and prevent fraud or security issues

💳 3. Payment Processing

All payments on ParkMart.uk are handled securely by trusted third-party gateways such as PayPal, Stripe, or your card provider.
We do not store or have access to your full card details.

🚚 4. Sharing Your Information

We only share your data when necessary to fulfill your order or operate our business, including:

  • Delivery companies (for shipping orders)
  • Payment processors (to process transactions securely)
  • Marketing & analytics services (to improve our store performance)

We never sell, rent, or trade your personal information to third parties.

🌍 5. International Data Transfers

Your data may be processed outside the UK or European Economic Area (EEA) by our service providers.
We ensure that any transfer meets UK GDPR requirements and includes adequate protection (e.g., standard contractual clauses).

🍪 6. Cookies

Our website uses cookies to improve user experience, track site performance, and remember your preferences.

You can control or delete cookies at any time through your browser settings.
For more details, please see our Cookie Policy (you can link a separate page later).

👤 7. Your Data Rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data (“Right to be Forgotten”)
  • Restrict or object to processing
  • Withdraw consent for marketing
  • Request a copy of your data in portable format

To exercise these rights, email us at support@parkmart.uk.

🛡️ 8. Data Security

We use industry-standard measures to protect your data, including:

  • SSL encryption (https://)
  • Secure payment gateways
  • Limited access to personal information by authorized staff only

Despite our best efforts, no online platform is 100% secure, but we continually update our security practices.

⏱️ 9. Data Retention

We retain your data only as long as necessary for:

  • Fulfilling your order and legal obligations
  • Accounting and tax compliance
  • Customer service and dispute resolution

When no longer needed, your data is securely deleted or anonymized.

📢 10. Marketing Communications

If you sign up for our newsletter or offers, we may send occasional promotional emails.
You can unsubscribe anytime using the “Unsubscribe” link in our emails or by contacting us at support@parkmart.uk.

👶 11. Children’s Privacy

Our website is not intended for individuals under 16 years of age.
We do not knowingly collect personal information from children.

🔄 12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
The updated version will always be posted on this page with the revised effective date.

📬 13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

ParkMart.uk – Privacy Team
📧 Email: support@parkmart.uk
🌐 Website: https://www.parkmart.uk